Trash and Recycling - FAQs

Frequently Asked Questions:

  • How often am I billed for garbage service?

    The City of Alpharetta bills for garbage services once a quarter. The billing dates are March 1, June 1, September 1, and December 1. You have 20-days from the billing date to pay your bill. A late fee in the amount of $5.00 will be imposed after the 21st day.

  • If my garbage services are missed, does the City of Alpharetta credit my account?

    The city does not credit any accounts for missed services. If this occurs, please contact the Republic Services customer service team at 678-407-6216 to make arrangements to pickup any missed items.

  • What are my payment options?

    • Types of payment include: Visa, MasterCard, American Express, check, cash, or bank draft.
    • Payment can be made: (a) in person at City Hall, 2 Park Plaza, Alpharetta, GA 30009; (b) via the city’s utility billing webpage; or (c) by contacting the customer service team at 678-297-6060 or