ESTABLISHING NEW SERVICE
The City of Alpharetta provides trash, recyclables, yard waste, and bulky waste collection services to all of its residents through a contract with Republic Services, Inc.
To establish new residential sanitation services or terminate existing sanitation services, please complete the form below.
Establish / Terminate Trash Service
ISSUES WITH EXISTING SERVICE
Like many employers, Republic Services (our curbside residential waste services provider) is dealing with staffing challenges, and that is resulting in service delays. These delays are hitting glass recycling collection especially hard because the order of service prioritization is trash, regular recycling, yard waste, and then glass recycling collection. Nobody, including the City and Republic Services, is happy or satisfied with this situation.
If you do not receive residential waste or recycling service on your normally scheduled service day, please leave your carts and glass recycling container at curbside through the next day. When Republic experiences service delays, the standard operating procedure is for them to service those addresses the following day.
If service is not provided that next day, please notify the City by clicking on the “Report Trash Related Issues” link below. When you send the resulting online form, it goes directly to a member of the City of Alpharetta staff as well as to Republic Services, and you will help us to more quickly resolve problems, track issues, and hold our vendor accountable.
If you do not receive a response within 24 hours of submitting the form, please contact the City at 678-297-6060 (option 0).
Finally, to all of our residential trash and recycling customers, we apologize for the fact that the level of service currently being provided is not up to our standards. This is a temporary situation that we and Republic Services are working to resolve, and we appreciate your patience as we do so.
Report Trash Related Issues