Quick Facts
  • ISO Insurance

    The Insurance Services Office specializes in insurance risk-analysis for a wide variety of businesses, corporations and municipalities. After an extensive survey of the City’s Public Safety Department, including response times and investments in new equipment, the firm determined that the City was worthy of an upgrade. The City of Alpharetta's rating of ​1 is truly excellent.

      In most cases, if you are a homeowner within the City of Alpharetta, you are never more than three miles from the nearest fire station and always within 500 feet of a fire hydrant.

    • Emergency Ambulance Services

      The City of Alpharetta participates in a contractual agreement with Rural Metro Ambulance Service. This agreement provides staffed, advanced-cardiac life support ambulances in the City of Alpharetta. These units participate in a system status management plan that moves available units to locations where access is improved and response times are decreased. Rural Metro strives to have an 8-minute or less response time, 90% of the time. 

    • Car Seat Checks

      The leading cause of death in infants and children is trauma. Motor vehicle accidents cause most of the trauma that leads to death. In the United States it is estimated that a large majority of children are improperly secured in child safety seats or in a safety seat that was installed incorrectly. The City of Alpharetta Department of Public Safety is available to check and install child safety seats in order to prevent deaths and injury.

      It is the policy of this department to assist the public in improving the protection of our children through a child safety seat program. Certified technicians will inspect the child safety seats. Parents may contact one of the child seat technicians listed below to schedule an appointment.

      Parents shall provide the following:

      • - Name
        - Phone number
      • - Type of seat (infant, convertible, or booster)
      • - Must be original seat owner and seat must be less than 5 years old from date of manufacture.
      • - Type of vehicle (year and make)
      • The City of Alpharetta Department of Public Safety will not inspect a child seat if there is unknown history or it is a secondhand seat. Parents will be required to fill out a child seat check form. Seats must be in adequate condition, cannot look used, or worn, such as missing labels or parts. If a child seat has been in an accident it should be replaced per NHTSA recommendation.

        - Infant seats are rear facing and normally for infants from birth to one year of age.
        - Rear facing convertible is for children over 20 lbs and/or 26 inches.
        - Forward-facing convertible is for children at least one year of age.

        Booster seats should be used based on the seat manufacturer’s recommended specifications for the child’s weight and height.

        Georgia state law, any child 8 years and under shall be secured in child safety seat that’s appropriate for their age and size. 

      For more information on child seat safety please visit:

    • Blood Pressure Checks

      Any fire station will check your blood pressure between the hours of 8:00 a.m. and 9:00 p.m. 

    • Vial of Life

      The Vial of Life program is designed to speak for you when you are unable to speak for yourself.

      How it works:
      (a) contact or stop by your local Alpharetta Fire Station

      (b) ask for a "Vial of Life" program packet

      (c) take your packet home and complete the medical information form inside

      (d) roll-up this form and place it in the vial provided

      (e) place this vial in a conspicuous place inside your refrigerator

      (f) affix the "Vial of Life" decal on the front door or typical entry point to your home so it can be seen by those responding to an emergency.

      By having a "Vial of Life" easily accesible to emergency responders, seconds or even minutes may be saved during a response at your home.

    • Smoke Detectors

      It is recommended that you have at least one smoke detector on every level of your house, including the basement. There should also be one smoke detector near every sleeping area of the home. When installing your smoke detectors, be sure to put them high on the walls or on the ceiling. This is done because smoke rises. Smoke detectors should also be placed away from the path of steam from bathrooms and cooking vapors from the kitchen, which can result in false or nuisance alarms.

      Don’t install smoke alarms near windows, doors or ducts where drafts might interfere with their operation. When purchasing additional smoke detectors, be sure the one you buy is UL listed and carries the UL mark on the packaging. 

      Your smoke detector should be tested at least once a month, following the manufacturer's instructions on how to test your detector. Testing typically involves pushing the “Test” button on the cover of the detector until you hear a loud, high-pitched tone. Your detector should ideally be hardwired to the house. Your detectors can also be linked so when one alarm activates, all of the alarms activate. You should have a trained electrician handle the linking of your detectors. Your detector should also have a battery back up system, so if the power goes out in your house the detectors will still work. These batteries should be changed out on regular basis; a good rule of thumb is when you change your clocks, change the batteries in your smoke detector.